01
New Airport Transfer Enquiries
Include the travel date, pickup time, pickup address, destination, passenger numbers, luggage and flight details where available.
Contact Delux Airport Cars & Minibuses
How Can We Help?
Contact Delux Airport Cars & Minibuses about a new airport transfer, an existing booking, lost property, feedback, a complaint or any other general enquiry. Choose the reason for contacting us and provide the relevant details so your message can be handled appropriately.
Customer Contact Centre
What Are You Contacting Us About?
Selecting the correct enquiry type helps organise the information needed for your message. You can contact us before travelling, after a journey or about a future Manchester Airport transfer.
01
New Booking
Request a new Manchester Airport transfer or ask about journey availability.
Start Enquiry →
02
Existing Booking
Contact us about a journey that has already been confirmed or previously arranged.
Contact Delux →
03
Lost Property
Tell us about an item you believe may have been left inside a vehicle.
Report an Item →
04
Complaint or Feedback
Tell us about your experience and provide the journey information needed to review it.
Send Feedback →
05
General Enquiry
For questions that do not relate to a specific booking, lost item or complaint.
Get in Touch →
Contact Form
Send Us the Details.
Complete the form and select why you are contacting us. Additional fields will appear where journey information may help us identify your booking or enquiry.
Please provide accurate contact details so we can identify your message and respond appropriately.
✓
Existing booking?
Include the passenger name, journey date and
relevant journey details.
✓
Lost something?
Describe the item and tell us when you travelled.
✓
Making a complaint?
Give us enough factual information to identify
and review the journey.
Contact Delux
Choose your enquiry type and complete the relevant information below.
Customer Support
The Right Information Helps Us Review Your Enquiry.
Different enquiries require different information. Providing relevant journey details at the start can help identify the booking or vehicle concerned.
02
Existing Bookings
Include the passenger name and journey date together with the change or question you need us to review.
03
Lost Property
Tell us when you travelled, the journey involved and provide a clear description of the missing item.
04
Complaints & Feedback
Explain what happened and include the date, approximate time and journey information so the matter can be identified and reviewed.
05
General Enquiries
For other questions, provide a clear subject and enough information for us to understand what assistance you require.
Lost Property
Left Something Behind?
If you believe an item was left in a vehicle used for your Delux journey, contact us as soon as reasonably possible.
Give us enough information to identify the relevant journey and describe the item accurately. We can then make enquiries regarding the vehicle used.
Reporting an item does not confirm that it has been located or that it was left in the vehicle.
Information to Include
01
Your Name
Name used for the journey
02
Journey Date
When you travelled with us
03
Pickup & Destination
Helps identify the relevant journey
04
Description of the Item
Colour, brand, type and identifying features
05
Contact Details
So we can contact you about the enquiry
Making a Complaint or Giving Feedback
01
Identify the Journey
Provide the passenger name, date, time and route where relevant.
02
Explain What Happened
Give a clear factual description of the issue or feedback you want us to review.
03
Include Relevant Details
Add information that may help identify the circumstances without sending unnecessary sensitive information.
04
Provide Contact Information
Ensure we have a suitable way to contact you regarding the matter.
Complaints & Feedback
Tell Us About Your Experience.
If something did not go as expected, you can contact Delux Airport Cars & Minibuses with the details of your experience.
Please provide enough information for the relevant journey and circumstances to be identified. Clear dates, times, locations and a factual description are particularly useful.
The same contact route can also be used for general feedback about your experience with our airport transfer service.
Contact FAQs
Contacting Delux.
Quick answers about getting in touch regarding bookings, lost property, complaints and other enquiries.
How can I contact Delux Airport Cars & Minibuses?
You can call, SMS or WhatsApp 07802 457981, email bookings@delux-travels.com, or use the contact form on this page to prepare your enquiry.
Can I contact you about a new Manchester Airport booking?
Yes. New booking enquiries are welcome. Include the travel date, pickup time, pickup address, destination, passenger numbers, luggage and flight information where available.
How do I contact you about an existing booking?
Select Existing Booking on the contact form or contact us directly. Include the passenger name, journey date and details of the question or change you need us to review.
How do I report lost property?
Select Lost Property and provide your journey date, pickup and destination together with a clear description of the missing item. We can then make enquiries regarding the vehicle used for your journey.
How do I make a complaint about a journey?
Select Complaint or Feedback and provide the passenger name, journey date, approximate time, route and a clear factual description of what happened.
Does sending the contact form confirm an airport booking?
No. A new booking request remains an enquiry until availability, journey details and the final price have been reviewed and written booking confirmation has been issued.
Can I send my enquiry by WhatsApp?
Yes. WhatsApp can be used for booking enquiries, general questions and other customer contact. Include enough information for us to understand and identify your enquiry.
Delux Customer Contact
Need to Speak to Delux?
Contact us about a Manchester Airport transfer, an existing booking, lost property, feedback, a complaint or another general enquiry.